No Refunds Policy

Effective Date: 9/13/2025

At Civics park Cleaning Co., we are committed to delivering high-quality cleaning services and customer satisfaction. However, due to the nature of our business, all sales are final, and we do not offer refunds once a service has been booked and completed.

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1. Services

• Payments made for cleaning services are non-refundable.

• If you are dissatisfied with the quality of our work, please notify us within 24 hours of service completion, and we will arrange a re-clean of the specific area at no additional cost.

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2. Deposits & Prepayments

• Any deposits or prepayments made to secure a booking are non-refundable.

• If you reschedule within the allowed time frame ([Insert time, e.g., 24–48 hours]), the deposit may be applied to your new appointment.

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3. Cancellations & Missed Appointments

• Cancellations made after the required notice period will result in forfeiture of payment or deposit.

• Missed appointments due to lack of access to the property, unsafe conditions, or customer no-shows are not eligible for refunds.

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4. Products & Supplies

• All purchases of cleaning supplies, equipment, or related products through our website are final sale and non-refundable.

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5. Exceptions

Refunds may only be considered in the following limited cases:

• If Civic Spark Cleaning Co. cancels your appointment and cannot reschedule within a reasonable time frame.

• If duplicate payments are made in error.

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6. Contact Us

If you have questions about this policy, please contact us at:
Civics park Cleaning Co.
Email: Civicsparkcleaning@gmail.com
Address: 516-670-5171